The backbone of any successful business is its sales force. And sales teams thrive on efficiency, insights, and connection. Microsoft Copilot for Sales is a tool designed to supercharge these aspects of the sales process — rewriting the rules of engagement and making sales processes more intuitive, insightful, and impactful. In this post, we dive…
Now available to the public, Microsoft Copilot for Sales and Microsoft Copilot for Service combine the strength of Microsoft Copilot for Microsoft 365 with role-specific insights and actions, simplifying business operations, automating repetitive tasks, and unleashing creativity. Both solutions offer the flexibility to integrate seamlessly with existing contact center and CRM systems, including Salesforce and…
Investing in a fully-integrated digital ecosystem is one of the best ways to build the resilience, flexibility, and agility it takes to succeed in this new low-code, generative AI landscape. This is true for any business – whether they’re fully-remote or doubling down on their commitment to the in-person 9-5. But, for those orgs charting…
Small and midsize businesses (SMBs) are the engines of our economy — employing more than 77% of American workers. With such importance, we questioned why Microsoft initially excluded these essential players from the benefits of Copilot in Microsoft 365. Well, question no more. In an exciting development for SMBs, we are thrilled to announce the…
Microsoft is weaving its revolutionary generative AI tool, Copilot, throughout its entire suite of business applications. We’ve been covering this rollout extensively and will continue to do so. In this article, we kick off a series delving into the capabilities and benefits of Copilot in Power Platform, starting with Power BI. In upcoming posts, we’ll…
Revolutionize sales outcomes by harnessing the potential of AI within CRM systems. In this blog post, we’ll explore how Velosio places the seller at the core of CRM projects, streamlining user experiences and making the most of AI to save time, elevate customer engagement, and provide invaluable insights. We’ll delve into how AI can draft…
Everybody’s talking about generative AI, specifically the smart chat applications powered by this technology, including OpenAI ChatGPT, Microsoft Copilot, Microsoft 365 Chat, and Bing Enterprise Chat. Understandably, there can be some confusion about which app does what and why or when you’d choose one over another. To help clear the air, we asked our resident…
Copilot for Microsoft 365 has landed! We’ve covered much of the Microsoft Copilot rollout in our continuing Copilot blog series, and Microsoft itself does a great job with additional details in this post. So, rather than simply list the features you’ll find in each M365 application, we’re taking an FAQ approach, offering answers to some…
In today’s fast-paced digital landscape, efficiency is the name of the game. Microsoft 365, a powerhouse suite of tools, has become the go-to solution for businesses and individuals aiming to streamline their workflows. But are you truly harnessing its full potential? Our experts here at Velosio, offer time-saving tips and tricks designed to transform your…
Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot. To find additional details, click here to read our blog on the merge. We’ve been working our way through the introduction of Microsoft Copilot into Power Platform, highlighting the features and functionalities…
