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Essential Guide for the IoT Revolution in Field Service Management

“Want to increase your customer satisfaction scores? How about improve first time fix rates? Or add more capacity to your service team without adding more staff or equipment?”

Connectivity is the cornerstone for keeping customers informed and satisfied. From sourcing not only the right part for the job but the right resource, connected systems deliver the insights needed to get it right the first time.

Download Essential Guide for the IoT Revolution in Field Service Management learn about the solution that gets you in front of your field service operations. You’ll discover how to:

• Identify the steps in your process you don’t need and that are costing you money
• Go from scheduled services to just-in-time predictive maintenance
• Reduce the volume of labor-intensive activities associated with receiving work requests, sending appointment reminders, handling inquiries, and conducting after-sales support.
• Allow technicians to solve problems correctly the first time resulting in increased customer satisfaction and reduced costs.

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