AI Continues to Accelerate Sales and Service Workflows Taking care of customers is all about accelerating workflows. Whether it’s providing product and service information, scheduling deployments, or responding to service incidents, customers want it all right now. To help with these challenges, many businesses turn to Microsoft Dynamics 365 Customer Engagement (CE), which includes a…
Data Easy In, Insights Easy Out The value of an ERP platform is defined by how easily businesses can input data and generate critical insights. That’s the focus of the recently announced new features customers can look forward to in the 2025 Release Wave 1 for Microsoft Dynamics 365 Business Central. To determine what…
Incorporating Generative AI into your business strategy can significantly enhance operations and decision-making. However, AI solutions’ effectiveness heavily depends on the quality of data they process. Just as a high-performance engine requires clean fuel to run efficiently, AI systems need accurate, well-structured data to deliver reliable insights. Microsoft’s integrated suite—including Dynamics 365, Azure, Microsoft Fabric,…
In the race toward a future dominated by AI-driven efficiency and innovation, your greatest obstacle might not be external competition but internal inertia. Yet, outdated core business systems—especially your ERP—can anchor you to the past, hindering progress and stifling growth. For many companies, legacy ERP systems feel stable, reliable, and familiar. But beneath the surface,…
Plan and Execute a Team Project in Microsoft Teams With Microsoft Teams, you can bring everything together in one place—tasks, files, notes, and discussions. In this video, we’ll walk you through how to set up a seamless project workspace in Teams, ensuring your team stays on track and organized throughout the project lifecycle. Additional Demos…
Finance leaders are facing a rapidly changing landscape, where technology, AI, and automation are transforming traditional CFO responsibilities. Gone are the days of static reports and manual processes—today’s CFOs must be agile, strategic, and tech-savvy to drive business success. In our recent webinar, The CFO’s Playbook for Tackling Challenges with Technology and Innovation, we explored…
Background The Mascot, in Glennville, Georgia, had a humble beginning in 1955 as a roadside tourist stop and gas station, catering to those traveling to and from Florida on the once busy Highway 301. Mills started shelling pecans by hand and putting them in bags for tourists. Customers were soon calling back and asking for…
Generative AI is rapidly becoming a business imperative. Executives see its potential to automate tasks, enhance decision-making, and drive efficiency at scale. The challenge is turning that potential into real business impact. Many organizations recognize the need to adopt AI, but where do you start? Building custom AI solutions from scratch is complex, requiring clean,…
You can breathe a sigh of relief, you’ve got Dynamics 365 Sales up and running. So, now what? It’s a question many organizations face after the initial rush from deployment fades. And it’s often accompanied by the worry that the new system won’t take off like you’d hoped. Unfortunately, that’s a well-founded concern. Forrester Research…
Build an Employee Resource Hub in SharePoint An Employee Resource Hub in SharePoint gives your team a single, reliable place to find policies, tools, and company updates, simplifying communication, supporting self-service, and keeping everyone on the same page. In this demo, we’ll cover how to build one for your organization. Additional Demos You Might…