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Your search for "copilot" returned 264 results

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Supply Chain Management

2024 release wave 2 highlights: Dynamics 365 Supply Chain Management

Improved planning capabilities help clients collaborate with vendors more efficiently Managing vendors effectively plays a critical role in delivering on client commitments on time and increasing margins on products and services. To solve this challenge, many businesses turn to Microsoft Dynamics 365 Supply Chain Management. The solution provides end-to-end processes to help manufacturers, distributors, consumer…

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Dynamics 365 Project Operations

2024 Release Wave 2 Highlights: Dynamics 365 Project Operations

Enhanced Processes for Better Synchronization Among Sales, Operations and Accounting Teams Synchronization is key to managing projects that deliver value to your customers while generating a profit for your business. Your sales, operations, and accounting teams all need to collaborate closely on projects to close more deals, deliver services on time, and cut invoices as…

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Dynamics 365 Finance

2024 Release Wave 2 Highlights: Dynamics 365 Finance

AI and Automation Help Finance Teams Increase Their Strategic Role To help finance teams play a more strategic role within their companies, Microsoft is leveraging next-generation AI to automate common activities in Dynamics 365 Finance. This gives more time back to end-users and reduces resource costs—while also providing valuable insights for faster decision-making. With Microsoft…

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Customer Experience and AI

The AI Revolution: Transforming the Customer Experience Landscape  

The advent of artificial intelligence (AI) has marked a paradigm shift across numerous sectors, with an unparalleled impact on the business world. From automated processes to personalized engagements, AI is revolutionizing how companies understand and leverage technology to create exceptional customer experiences. This transformative power of AI is now more evident than ever in reshaping…

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Streamline Your Operations and Reduce Manual Tasks with Process Automation

It’s no secret that manual tasks and inefficiencies can slow down productivity and hinder innovation. For example, manual data entry across systems often results in errors and duplicated work, eating up time and disrupting workflows. Approval processes, when handled via email chains, create bottlenecks as tasks wait for manager review. Reporting is another area impacted;…

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10 Mistakes to Avoid When Moving from Salesforce to Microsoft Dynamics 365 CE

10 Mistakes to Avoid When Moving from Salesforce to Microsoft Dynamics 365

There are many good reasons to move from Salesforce to Microsoft Dynamics 365. Whatever your reasons are to begin data integration, it makes sense to research the process before you begin to ensure you’ve thought of everything. It’s been said that intelligent people learn from other people’s mistakes. Since we know you’re smart, we thought you…

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Dynamics 365 Field Service

2024 Release Wave 2 Highlights: Dynamics 365 Field Service

Increasing Customer Satisfaction While Optimizing Technician Productivity Providing services to customers in the field is all about increasing first-time fix rates and improving customer satisfaction. At the same time, service organizations need to keep costs low by optimizing resource productivity—through advanced scheduling and giving technicians mobile capabilities. No matter the size of your operation, Microsoft…

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Customer Service

2024 Release Wave 2 Highlights: Dynamics 365 Customer Service

It’s All About Improving Agent and Customer Experiences When businesses focus on streamlining their service processes, they make things a lot easier for their service agents. That enables the agents to deliver great service, which forges long-term customer relationships. Streamlining customer services is what Microsoft Dynamics 365 Customer Service is all about. The solution enables…

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2024 Release Wave 2 Highlights: Dynamics 365 Sales

AI Continues to Help Sales Reps and Sales Managers Work More Efficiently Artificial intelligence impacts the way just about everybody works, and this holds especially true in the sales realm. With the 2024 release wave 2 plan for Dynamics 365 Sales, Microsoft continues to prove its ability to deliver cutting-edge AI capabilities. Between October 2024…

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2024 Release Wave 2

2024 Release Wave 2 Highlights: Dynamics 365 Business Central

AI Continues to Make Life Easier for Users, Developers and System Admins As customers of Dynamics 365 Business Central know so very well, a key benefit of using Microsoft cloud applications is the roll-out of new features that takes place throughout the year. Following up on the spring update, Microsoft has announced the 2024 release…