Hybrid arrangements are fast becoming the “new-normal.” Well, at least for companies that have the ability to work remotely. Still, developing an effective hybrid strategy remains a major struggle for business leaders. A recent Gallup survey interviewed 8,000+ remote-capable employees to understand what hybrid teams think of this new arrangement post-COVID lockdowns. Participants reported the…
ServiceTitan and Dynamics 365 Field Service are two leading software solutions for managing field service operations. Both platforms offer an extensive, service-centric suite that streamlines and optimizes scheduling, dispatching, customer management, mobile field operations, and other “standard: FSM tasks. But beyond those overlapping features, ServiceTitan and D365 don’t have all that much in common. Battle…
FieldEdge and Dynamics 365 Field Service are both FSM solutions. They both help providers optimize field operations, streamline processes, and stretch limited resources. Both have roots dating back to decades-old software and have seen their fair share of changes. Despite the surface similarities, the two platforms ended up in two very different ecosystems. FieldEdge vs…
While there’s a ton of overlap in terms of IT requirements, hybrid environments are way more complicated than their fully-remote counterparts. According to EY, hybrid work has major implications on network design. It’s not just about moving business operations into the cloud, then deciding how many working hours should be spent in the office vs.…
Overview A monthly departmental expense variance to budget or forecast meeting with accounting, is a useful tool used to proactively control expenses and support department manager accountability. In a budget only setting, a review of department expense performance is scheduled as a part of the financial close. As a part of the closing process, preliminary…
Are your resources and rate structures optimized for profitability? In the professional services industry, where time is money, ensuring profitability requires careful planning and execution. Many firms rely on billable hours to generate revenue, but simply maximizing billable time isn’t enough. This blog explores two key drivers of profitability: rate structures and resource utilization. We’ll…
Big picture, the Power Platform enhances org-wide productivity by streamlining data management, improving data accessibility, and facilitating collaboration. But its benefits cut in many directions. Power Platform solutions help professional developers work faster. It also enables their non-technical colleagues to become more self-reliant. Both groups can use the Power Platform to automate tasks, solve customer…
In an age where accuracy, efficiency, and customer expectations are everything, field service orgs can’t afford to put off critical FSM investments any longer. The right field service management platform serves as the backbone for all operations. It streamlines workflows, maximizes resource utilization, and takes service experiences to new heights. Our go-to FSM recommendation is…
Successful ERP strategies begin with a thorough, laser-focused ERP requirements gathering process. This process involves some next-level investigation. You’re identifying and documenting your org’s unique mix of needs, challenges, pain points, and objectives. That includes both immediate, mundane improvements and the pie-in-the-sky stuff vaguely mentioned in your long-term plans. You’re also sizing up functional requirements,…
We’ve said it many times before: every ERP implementation is unique. “Success” can mean very different things to different organizations – even if we’re talking about two companies with the exact same demographics. With that in mind, here are ten critical factors that can help you set the stage for a successful ERP implementation. 1.…