In a recent blog post, Microsoft points out that machine learning and AI algorithms are old news in most digital arenas. Think – Netflix’s viewing recommendation engines, Spotify’s curated playlists, Amazon’s dynamic pricing. While AI and ML are firmly embedded in our daily lives, the supply chain is still playing catch up on the artificial…
Salesforce Field Service and Dynamics 365 Field Service stand out as leaders in the crowded FSM landscape. Both are powerful, AI-driven FSM platforms that use big data to fuel service operations and drive customer outcomes. Both provide a unified workspace for managing customers, communications, service requests, and ever-changing schedules. And, both offer robust customization options,…
Moving your field service operations to Microsoft Dynamics 365 Field Service is a smart business decision. No matter what the driving forces behind this decision are, your team can see many benefits. But that is only if you execute the migration properly. Rushing into a major project like a Dynamics 365 data migration can lead…
You’re in charge of greenhouse production, and the sales manager just provided you with a month-by-month forecast of expected sales for the next selling season. You now know how many of each flower and plant type—by variety and by color—you need to produce. How will you next create a production plan, and then make sure…
It was only a matter of time before Microsoft’s generative AI tool, Copilot, found its way into Dynamics 365 for Field Services. Copilot has already landed in Microsoft 365, Microsoft Teams, Dynamics 365 Sales and Viva Sales, Dynamics 365 Supply Chain Management — and most recently, Microsoft Windows. The early reviews are in. Copilot’s smart…
This post is the eighth of our ERP implementation series. If you want to learn more about prior ERP implementation phases, look at: Navigating the ERP Sales Process: Successful VAR Selection Navigating the ERP Sales Process: Pre-Sale Requirements Review Preparing for ERP Implementation: Getting Started on the right Foot Preparing for ERP Implementation: Determining What…
This post is the seventh of our ERP implementation series. If you want to learn more about prior ERP implementation phases, look at: Navigating the ERP Sales Process: Successful VAR Selection Navigating the ERP Sales Process: Pre-Sale Requirements Review Preparing for ERP Implementation: Getting Started on the right Foot Preparing for ERP Implementation: Determining What…
Today, ERPs offer the user countless features and functionality. ERPs provide increased processing efficiency, greater control of business transactions and improved reporting capabilities. Functionality differs between ERP products. For example, some ERPs excel at project accounting. Others may be strong in order processing and distribution. Still others focus on specific verticals such as construction, manufacturing…
Generative AI is making waves across industries, and it’s not hard to see why. This technology, which has matured rapidly over the past year, is being hailed as one that has the potential to impact our lives and businesses as significantly as the personal computer or the internet. In a recent panel discussion hosted by…
Client Overview Founded in 1984 in Pelham TN, Freedom Tree Farms, provides America’s largest retail corporations, fruit growers, top garden centers, wholesale nurseries, and more with numerous varieties of the highest quality bareroot and container-grown fruit trees and berry plants. The exception in the industry, Freedom Tree Farms grows buds, and grafts its trees on…