Professional services firms are vulnerable targets for cyber criminals for a few key reasons. For starters, this is an industry that deals in valuable information. Knowledge workers typically rely on some combination of client data, original research, and proprietary IP to deliver insights and solutions that drive specific outcomes. In other words, firms are sitting…
Since this article caught your eye, likely you’re already considering a replacement for Salesforce. (If you’re still evaluating the available CRM options, check out this article, 8 Reasons to Choose Microsoft Dynamics 365 Sales Over the Competition.) If you’re a current Salesforce user contemplating a move, you’re not alone. Companies across industries are making the…
Professional services firms face increasing pressure to deliver more innovation ASAP and adapt to the accelerating pace of change. You know, the usual challenges that define this complex digital era. A key part of tackling these challenges and building the flexible, resilient firm of the future is embracing a composable architecture. According to Gartner, composability…
Professional services firms offer customized, knowledge-based services to clients. And rather than selling physical inventory, they sell time, expertise, and unique perspectives by the hour or by the project. Your most valuable assets are your experts — and the specialized skills and deep insights they bring to the table. They literally are the product. Resource…
SharePoint enables firms to make the most of their existing expertise, data, and perspectives by transforming them into digital tools people can actually use. Think – self-serve portals, org-wide intranets, or private websites where analysts can share insights with clients in a secure environment. On the client side, the platform helps firms engage customers in…
Technology plays a key role in the business success of greenhouse growers by helping control costs so they can provide plants, flowers, shrubs, and trees to customers at a reasonable profit. Technology also delivers real-time access to information, which drives faster decision-making so your team can deliver a higher level of service to customers and…
Technology continues to shape the professional services industry in profound ways. For starters, cloud-based productivity apps and communication tools have given firms the ability to work remotely and engage clients in new ways. Advances in AI and machine learning can automate back-end processes that keep employees from performing valuable work — and as a result,…
The forces transforming today’s professional services landscape – are familiar ones. We’re talking digitization, the shift toward data-first business strategies, our collective post-COVID recovery, and so on. You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. These disruptors may sound like old news, and in some ways,…
Thanks, in large part, to COVID-19, digital transformation has finally become an urgent priority for all businesses – regardless of size, sector, or strategic goals. But the game has changed. Digital transformation is now embedded in the business strategy. Data strategies have matured. And, successful companies have upped the “transformation ante,” making it harder to…
Business Central offers an add-in that lets you view customer and vendor records while drafting an email, manage business interactions, and create and share business documents like quotes, invoices, or sales orders – all without leaving Outlook. Now, before we get into the weeds, it’s important to note that Business Central add-in for Outlook is actually two…