What is Ransomware? Ransomware is a type of malicious software (malware) that locks users out of their computers or encrypts their files, making them inaccessible until a ransom is paid. Cybercriminals typically demand payment in cryptocurrency, such as Bitcoin, and may threaten to permanently delete or leak sensitive data if the ransom is not paid.…
Microsoft designed its various productivity platforms to bring out the best in each other. For example, Microsoft Dynamics 365 becomes a much more powerful resource when connected to Microsoft Excel, Word, Outlook, SharePoint, OneNote, Power BI, and Teams. Here are some ways that you can combine Microsoft 365 (formerly Office 365) with Dynamics 365 for…
For mid-market companies, Artificial Intelligence (AI) offers a unique opportunity for growth and innovation. Typically identified with revenues between $10 million to $1 billion, mid-market companies have more resources than small businesses but less than large corporations. AI is a game changer, enabling them to scale rapidly with a relatively small investment. Deloitte’s Mid-Market Technology…
Over the past several weeks, we’ve been introducing you to Copilot, Microsoft’s AI-powered virtual assistant. Companies will soon integrate this new technology into their products. Some examples of these products include Microsoft 365, Dynamics 365 Sales, Viva Sales, and Dynamics 365 Supply Chain Management. But how can Copilot for Teams streamline workflow? Microsoft Teams, the…
Since Microsoft launched Copilot, it’s been exciting to see our customers bring AI into their lives—both personal and professional—creating stunning images, tackling their overflowing inboxes, jump-starting the writing process, catching up on missed meetings, and so much more. With Copilot, everyone has the opportunity to supercharge their creativity and productivity. As an extension of its…
What are the Key Factors Driving Digital Transformation in Today’s Businesses? Several factors are driving today’s digital transformation efforts. Many are familiar. For example, keeping up with customer expectations has been a strategic mainstay since Amazon’s customer obsession became known to the public. And then, of course, remote collaboration tools and big data have been…
The initial hope for CRM (Customer Relationship Management) software was to revolutionize sales by automating processes, assisting sales professionals with prospect management, providing timely reminders for sales pursuits, and transforming a traditional Rolodex into an interactive, continuously updated tool. However, the reality of traditional CRM use has often not lived up to these expectations, with…
As the cannabis industry continues to expand and evolve, we’re starting to recognize certain patterns and traits among those brands that not only rise to the top – but stay there. The most significant of these indicators? Quality. Quality control or QC, may not be the most exciting part of the burgeoning cannabis industry, but…
Implementing a new Enterprise Resource Planning (ERP) system is a challenging process for any organization. One of the biggest challenges is often the disruption to normal business operations. Project leaders must implement various strategies to limit these disruptions so daily work can continue as smoothly as possible. This blog aims to dispel the myth that…
Look, metrics matter. The data points you decide to track could determine whether you survive or thrive in today’s competitive field service landscape. These numbers are your windows into operational efficiency, customer satisfaction, and overall business performance. But — amid a sea of data and millions of potential KPIs, finding the metrics that perfectly align…