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Human AI Collaboration image

Combining AI and Human Intelligence: Adding Value in the Age of Automation and AI

In our fast-paced, ever-evolving world, finding harmony between cutting-edge tech and the human element is crucial for businesses seeking to grow and excel. This article explores the significance of preserving the human element in an automated world. Keep reading to discover the advantages, potential pitfalls, and tactics for skillfully blending human emotional intelligence and creativity…

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Transformer Cubes

Real Businesses Share Their ERP Success Stories

Too often, the ERP conversation focuses too much on high failure rates and lofty, but vague promises re: AI and automation, or the hidden power locked inside existing data sets. These tried-and-true bullet points strike the perfect balance between fear and possibility – aka they’re great for selling massively expensive enterprise software.  The problem is,…

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Lettering on colorful sticky notes in office- dynamics 365 for financials

Building Organizational Resilience in the Face of Change

In today’s rapidly changing business climate, resilience has become a critical characteristic for businesses that want to not only survive, but thrive. The pandemic-induced recession, a challenging labor market, and rapid advancements in technology have revealed the importance of organizational resilience on business stability and success. If organizations want to remain strong in the face…

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How to Optimize Mobile Workforce Efficiency

6 Keys to Mobile Workforce Efficiency

As a field service company, you understand the importance of having a workforce that can work effectively on the go. But how do you ensure your mobile workforce operates at its maximum potential? A mobile workforce can include a few types of workers. For example, it can be a remote workforce operating in the field,…

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Capabilities of Field Service Solution

Field Service Management Software

Field service management software delivers a ton of benefits to service-based orgs.   It can lower operational costs, reduce resolution time, and streamline scheduling and dispatching.  FSM tools provide in-context support to field techs and easy, on-demand access to valuable resources like service histories, customer records, training docs, and even a direct line to veteran experts…

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paper airplane with the shadow of a rocket ship- Life Hacking Your Business

Move Your Mindset from Reactive to Proactive

Many field service providers choose to stick with a reactive approach to business. And there certainly is enough work for them to find out there. But you must have a proactive mindset and business strategy to move your business forward. Proactive field service businesses anticipate their customers’ needs and emphasize preventative maintenance. If they do…

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Close Work Orders Faster with Remote Collaboration Tools

It never fails. Technicians are calling out sick, customers are calling in with same-day requests, and then your field service company’s biggest customer calls in with an urgent problem at their most remote satellite location. You don’t have a choice. You have to dispatch someone immediately. Every field service provider has encountered some variation of…

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supply chain image of storage products

Why is Supply Chain Management Important for Your Business

Supply chain management (SCM) is a big deal. After all, a well-managed supply chain enables you to maintain a competitive advantage, tackle complex challenges, and capture new opportunities. It’s also an expansive, complex strategy spanning everything from procurement and shipping to manufacturing, inventory, and supplier relations.  In this article, we’ll explain what SCM is, why…

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Doctor pushing button house home virtual healthcare network

Field Service Management for Home Healthcare Providers

For patients, home healthcare services are, well, regular healthcare services – delivered in a different (read: more convenient) way.  For providers, venturing into the field means taking on way more than most businesses – either in the healthcare space or more traditional field services orgs – are prepared to handle.  That means, you’re juggling all…

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supply chain

What is a Supply Chain, Anyway?

Supply chains have been with us for most of human history — like, deep BCE, early agriculture days.   Even after thousands of years, they still manage to dominate headlines. Minor disruptions can take down massive global economies – sowing discord and uncertainty on a level only natural disasters and large-scale conflicts can compete with.  So,…