Your business is distribution, but increasingly, every business is in the technology industry. In order to build a resilient operation that can withstand pandemics, supply chain disruptions, and whatever else may come along, you need the right technology stack. Historically, enterprise resource planning (ERP) and customer relationship management (CRM) systems have been separate, siloed platforms.…
Historically, discrete manufacturing companies focused mainly on making and selling products and equipment — with minimal effort or consideration re: what happens after the big sale. Manufacturers have always shouldered some responsibility to honor warranties, support 3rd-party technicians and service providers, and investigate recalls. But — these “post-sale interactions” were largely about meeting compliance requirements…
You manage operations for a distributor company, and you want to help operate more efficiently. But you’re not sure just how bad the situation is. Maybe it’s better than you think? You’re also not sure of the data you need to evaluate the situation. That’s where distributor scorecards generated from a business intelligence platform come…
In choosing the proper IT infrastructure for your wholesale distribution company, you need to first understand your options, and the pros and cons of each type of architecture. The technology landscape and options can be confusing. In this post, we take a look at three common methods wholesale distribution companies use in structuring their IT…
The capability to leverage business intelligence and business analytics tools is critical for distributors. Intelligence helps you understand how well you’re operating and the reasons why. Analytics helps you predict what will happen and make the necessary adjustments ahead of time to achieve your business objectives. You can determine how things are going with vendors,…
Customers are accustomed to integration at every level. Virtual home assistants connect everything from refrigerators and thermostats to your customers’ phones. They fully expect a smooth technology experience when making purchases from you, including accurate inventory, correct pricing, and up-to-date product information. If that doesn’t happen, your sales and your bottom line will suffer. If…
COLUMBUS, OHIO MARCH 1, 2023 — Velosio, a technology partner specializing in cloud software solutions for midmarket companies, today announced an industry-leading 96% client retention for its Microsoft clients, unprecedented for the marketplace. Employee reviews of the company were also 96% positive, which is exciting for such a high-growth company. With over 30 years of…
The modern ERP system is often described as the “central nervous system” of the enterprise or the “foundation for digital transformation.” And for good reason. See, ERPs offer a single platform for integrating data and processes across the entire business. And – it’s that particular quality, unity, that sets it apart from other IT investments,…
If you have multiple silos of customer data—Excel spreadsheets, a marketing database, an e-commerce website, and an accounting system—it’s difficult to get a 360-degree view of customers. You spend endless hours trying to identify buying habits so you can target customer segments with specific messaging. Think about the time you spend in a day, a…
It doesn’t matter how big, small, or impactful the proposed change, getting stakeholders on-board will always be the first major hurdle you face in your transformation journey. Now, the problem is, change is something that people tend to fear and actively avoid. Unless you can put employees at ease and prove your “big idea” is…