At a glance, the ERP isn’t all that exciting. It’s a central database for the entire business — combining all departments, data, and processes in a single platform. But, the ERP’s “unifying powers” pave the way for business transformation at every level. We’re talking in-depth reporting, advanced financial management, AI-powered everything. We know these “benefits”…
Customer expectations are changing faster than at any other time in history. COVID, new mobile technology, and underlying social trends affecting how we work all play a role in what field service customers want today. Their experience with your employees and the service you offer can make or break your company’s future. Field service providers…
On the surface, an ERP and a CRM system might look like they have a lot in common. Both are data repositories that provide a single source of truth for the entire business. Both are used to streamline operations and improve the customer experience. And – both play a central role in optimizing revenue. But…
ERP or Enterprise Resource Planning software unifies and stores data from the entire organization — finance, manufacturing, HR, commerce, and the supply chain — from a single platform. That enterprise-wide connection allows data to flow freely between departments, locations, and individuals, allowing users to easily analyze and interpret all of that valuable information they’re sitting on.…
ERPs belong to a rare class of “OG enterprise software.” They date back to the 1960s, (AKA: ancient history for tech), yet somehow, in 2023, they’re still the most important software in the stack. Like any industry veteran, the ERP stays relevant by continuously evolving alongside economic conditions, customer expectations, and the latest tech. Post-COVID,…
Infrastructure as Code, (IaC), is the process of provisioning resources in data centers (normally in the cloud) through scripts (machine-readable files); rather than using interactive configuration tools. IaC is important for organizations because it drives a prescriptive approach into systems deployment, with repeatable, consistent outcomes. With IaC, DevOps teams can work together with a unified…
If you want employees to drive outcomes, you have to show them exactly how to make that happen – using real-world insights to embed change into daily operations and prevent employees from backsliding into old habits. When training is limited to hypothetical scenarios, employees miss critical opportunities to solve problems and drive meaningful improvements. That…
Fear is the biggest blocker to organizational change. Whether we’re talking new policies, technologies, or strategies, change tends to be “fear-based,” regardless of what you stand to gain. While some fear is inevitable, it shouldn’t prevent you from moving forward. If it does, your business will fall to more agile competitors. And, let’s face it,…
In today’s data-driven world, every business needs a smart strategy. But for professional services firms, intelligence is a critical success factor (CSF). Their “product” is a unique blend of insights and expertise, and their bottom line depends on delivering results that other firms can’t match. While human experts have always been the foundation of success,…
Revenue forecasting is a process used to predict future revenue for the purpose of making strategic business decisions. It plays a key role in helping firms secure long-term profitability, increase market share, and keep competitors at bay. Among professional services pros, revenue forecasting has long been considered more “art” than “science.” Though, with recent advances…