Digital transformation (DX) is about leveraging technologies to “transform” processes, culture, and customer experiences so that orgs can meet new challenges and market requirements. “Foundational” ERP elements like unified data, cloud infrastructure, and composable design remain essential building blocks for DX. Those benefits might sound like old news. But the reality is, a lot has…
The professional services industry is changing rapidly, with current economic and market conditions accelerating those changes. Firms must embrace new technologies and rethink everything – from business processes and service offerings to how they engage clients – if they want to survive in today’s competitive environment – let alone thrive in the years to come.…
Digital transformation (DX) is expansive and ever-changing. It’s also a subjective, abstract concept, often dismissed as meaningless jargon. You know, the stuff pitch decks and hype cycles are made of. All of these factors make it hard to nail down an official definition – and even harder to convince orgs to take DX seriously. In…
Like every industry on the planet, digital disruption is shaking up the consumer packaged goods (CPG) space. According to Deloitte, CPGs often struggle to stay organized, and, in many cases, still operate with fragmented data sets that fail to produce actionable insights. That means, many organizations are sitting on mountains of valuable insights that never…
Modern field service orgs face tremendous pressure to increase efficiency, boost revenue, and keep customers happy amid challenging, rapidly changing conditions. You know, just like everyone else. Providers must learn to cope with constant disruption and high-speed change by learning to leverage technologies like AI, ML, and big data analytics platforms. Again, just like everyone…
In digital transformation initiatives, enterprise resource planning (ERP) systems like Dynamics 365 Business Central often get the spotlight, and it’s easy to see why. An ERP serves as the core infrastructure for digital transformation, providing the critical backbone that unifies and orchestrates data, processes, and systems across the business. Without this foundation, a seamless transformation…
The Microsoft Power Platform allows non-technical users to build apps and websites, automate processes, and analyze and work with data in new ways. These tools democratize data and enable users to activate the data they’re already sitting on. In this article, we’ll look at some of the ways you might use self-serve tools like the Power Platform to ramp up DX efforts and bring the entire team up to speed.
Measuring digital transformation progress is essential for understanding the true impact of new technologies, workflows, and data strategies on an organization’s goals. While digital transformation aims to improve efficiency, customer experience, and innovation, the path to achieving these outcomes varies widely. Organizations need a clear framework to track progress, as successful digital transformation isn’t just…
Digital Transformation Readiness Assessment Digital transformation is an org-wide effort involving many people, processes, and moving parts. All these different elements must come together in exactly the right way to deliver the results you’re looking for. Without a plan, it’s impossible to allocate resources, establish timelines, or measure progress toward big DX goals — and…
Achieving digital transformation enables cannabis operators to streamline their workflows and gain real-time access to data on the performance of their businesses. Enabling users to work more efficiently and arming them with insights on your key indicators paves the way to generate more revenue with higher margins while also improving your customer experiences. For a…