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Medical Equipment and Service Companies: How to Improve First Time Fix Rates with FSA

Medical Equipment and Service Companies: How to Improve First Time Fix Rates with FSA

Medical equipment and service companies operate in highly competitive markets where factors like effective spare parts management and field service automation (FSA) can have a significant influence on costs and contract pricing as well as overall customer satisfaction. In addition, tracking parts for work orders and repairs can have a direct impact on first time…

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Distribution Technology is Changing – Are You?

The technologies distributors should be considering now, and the ones to watch for in the future. From phones to drones, consumer technology has changed dramatically in the last decade. Business technology is picking up considerable pace as well. In the last few years, the development of systems and tools to drive business efficiency and optimization…

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Restaurant Equipment Distributors Send Customers on a Thrill Ride with RED ONE by Velosio

Restaurant Equipment Distributors Send Customers on a Thrill Ride with RED ONE by Velosio

How do restaurant equipment distributors delight their customers while experiencing exponential growth? According to Dirk Beveridge, founder of UnleashWD, and author of the book, Anything is Possible: Using the Power of Vision to Drive Innovation in Distribution, it’s by “thrilling” your customers, and it all starts with improving your distribution management. He cites Berlin Packaging as…

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Enhance Your Field Service Experience with Resource Scheduling Optimization

Enhance Your Field Service Experience with Resource Scheduling Optimization

If you’re looking for a way to enhance your Field Service experience while saving money, the Microsoft Dynamics 365 Resource Scheduling Optimization add-on is the tool for your business. The Resource Scheduling Optimization (RSO) add-on for Dynamics 365 for Field Service is a great tool to help increase the efficiency of your field technicians, which…

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Why Dynamics 365 Implementations Go Over on Service Hours

The 3 Problems That Lead to Late, Over-budget Implementations

After working with Microsoft Dynamics AX/Dynamics 365 for Finance for the last decade as an end-user, implementer, consultant, and in sales. During that time I have participated in many of the following conversations: Dynamics implementations go over budget Add X months to your timeline for a realistic expectation Expect Change Orders in your Implementation Here…

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Advanced Approval Process Write Back with Microsoft Flow

Advanced Approval Process Write Back with Microsoft Flow

A robust, client-specific approval workflow and write-back engine is not a standard feature of many ERP systems, which requires BI architects and data engineers to think outside the box to deliver scalable solutions. Microsoft Flow can meet these enterprise level requirements, and can do it at a fraction of the time and cost of any…

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TrueCommerce Transaction Manager for Dynamics GP

TrueCommerce Transaction Managerâ„¢ for Microsoft Dynamics GP makes it easy and affordable to comply with your trading partners’ EDI requirements while increasing efficiencies within your business. This end-to-end, certified for Microsoft Dynamics solution includes everything you need to streamline and automate order processing so you can fulfill orders faster and with improved accuracy. The easy-to-use…