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Technology Service Providers

Top 6 Benefits of using Microsoft Dynamics 365 Business Central with Progressus for Technology Service Providers

For technology service providers, customer churn is a top challenge as we move towards 2024. According to Gartner, through 2025, technology service providers must adapt to changing buyers and buying conditions driven by transformed organizations and technology buyers within them. Business-driven and line of business (LOB)-resident technology buyers will drive more purchases, hastening moves to…

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Fit-Gap Analysis: Out of the Box or a Workaround

This is the fifth post of a series discussing how Velosio can assist your company in completing a successful ERP implementation. If you want to review the other posts in the series or learn more about Enterprise Resource Planning (ERP) implementation and how Velosio can help, look at: Make Velosio Your ERP Migration and Implementation…

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Business Central 2023 release wave 2

What’s New in Business Central in 2023 Release Wave 2

This post is the third in our 2023 release wave 2 changes and functionality series. In the initial post, we review 2023 release wave 2 changes and new functionality for Dynamics 365 Finance, Supply Chain Management and Finance and Operations cross-app capabilities. Our second post reviews 2023 release wave 2 changes and new functionality for Dynamics…

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Columbia Machine Replaces Outdated CRM with Microsoft Dynamics Customer Engagement

Revolutionizing Client Engagement: Columbia Machine’s Journey from Outdated CRM to Cutting-Edge Solutions

Background Founded in 1937 in Vancouver, Washington, Columbia Machine, Inc., is a worldwide leader in the design, manufacturing, and support of equipment for a variety of industries. Primary business units include Batching and Mixing Solutions, Concrete Products Equipment Solutions, Production Equipment Molds, Mechanical Palletizing Machines and Robotic Palletizing Solutions. Columbia Machine is one of the…

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Intuit Field Service Management vs. Dynamics 365 Field Service

Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…

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Building a Resilient Supply Chain

Strategies for Building a Resilient Supply Chain

Challenges like materials shortages, volatile economic conditions, and rising customer demand, have made it harder than ever for supply chain orgs to anticipate and meet demand. And — natural disasters, geopolitical turmoil, and other unexpected disruptions have only underscored the fragility of supply chains. Then there’s the fact that any disruption in one part of…

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Effective Parts Inventory Management for Field Service Companies

Effective Parts Inventory Management for Field Service Companies

Effective parts inventory management is crucial for field service companies as it plays a vital role in ensuring timely repairs, minimizing equipment downtime, and enhancing customer satisfaction. By maintaining an organized and optimized parts inventory, companies can allocate resources efficiently, control costs, and meet service level agreements. In this blog, we will explore the benefits…

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Resource Management for field service

Effective Resource Management: Maximizing Efficiency and Customer Satisfaction

Managing resources for Field Service is crucial for a company’s efficiency, customer satisfaction, and financial success. By effectively managing personnel, equipment, and materials, organizations can optimize resource utilization, reduce costs, minimize waste, and improve service delivery. Importance of Effective Resource Management Effective resource management brings numerous benefits to a company: Optimal Resource Utilization: By ensuring…

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Inventory Management Software for Field Service Providers

Unlike retailers, manufacturers, and distributors that deal exclusively in physical inventory, most field providers run on a service-based model, where expertise, relationships, and hands-on support create the most value for the business.  As such, you might assume that inventory management software is a secondary concern for more “traditional” field service companies. While that line of…