Customer expectations have been rising for a long time. This is old news, of course, dating all the way back to the dawn of the smartphone and the emergence of tech power players like Amazon, Uber, Google, and Facebook (or, uh, Meta). Many industries – CPG, ecommerce, hospitality, among others – learned an important lesson…
Maintaining accurate warehouse inventory and providing visibility across the company sets the stage for distributors to meet customer expectations. Knowing what’s in stock and available to sell allows the sales team to take orders with the confidence that they can be fulfilled on time. And the procurement team can compare real-time inventory availability to the…
Supply chain management (SCM) is a big deal. After all, a well-managed supply chain enables you to maintain a competitive advantage, tackle complex challenges, and capture new opportunities. It’s also an expansive, complex strategy spanning everything from procurement and shipping to manufacturing, inventory, and supplier relations. In this article, we’ll explain what SCM is, why…
Historically, discrete manufacturing companies focused mainly on making and selling products and equipment — with minimal effort or consideration re: what happens after the big sale. Manufacturers have always shouldered some responsibility to honor warranties, support 3rd-party technicians and service providers, and investigate recalls. But — these “post-sale interactions” were largely about meeting compliance requirements…
Maintaining a financially healthy business by understanding cash flow, generating revenue forecasts, and streamlining AR/AP is vital to the success of your cannabis operations. And when cannabis growers and processors begin to expand, it becomes even more crucial to have visibility into specific KPIs to protect the bottom line. In this blog, we outline the five…
As a publicly traded company experiencing fast growth, BGSF needed an ERP platform that could keep pace with their growth. Learn more about their story.
For cannabis growers and producers, streamlining production to drive profitability is about end-to-end planning. It starts with forecasting sales to plan the resources (people and equipment) you need so your growing and production processes meet the customer demand. Along the way, you need to factor in state testing and quarantining requirements as well as how…
Keeping customers loyal by consistently providing the best possible customer experience is, by far, the best insulation against business downturns during a fiscal recession. Learn how to become a recession proof distributor. Put another way, making yourself the kind of supplier customers really appreciate, like doing business with, and find real value in, is the…
We’ve all heard the age-old idiom, “A bad workman blames his tools.” But when it comes to working in a highly nuanced industry such as cannabis, the tools required to successfully run an airtight operation are crucial. To run a lean cannabis cultivation and processing operation, it is imperative to have a software solution that…
Medical equipment and service companies operate in highly competitive markets where factors like effective spare parts management and field service automation (FSA) can have a significant influence on costs and contract pricing as well as overall customer satisfaction. In addition, tracking parts for work orders and repairs can have a direct impact on first time…